QUESTIONS & ANSWERS

What is HUG Traders?

HUG Traders is a company dedicated to teach people how to Trade in the Financial Market. We provide the education and strategies to help our members develop the skills and knowledge need it to succeed in this market.

Where is HUG Traders Headquarters located?

HUG Traders Headquarters is located in Hollywood, Florida. You can click under COMPANY tab for more information. We are planning to open more location in different cities and countries as the company keeps growing.

Do you provide Financial Advice?

HUG Traders is not a register financial advisor or Broker Dealer, and we don’t provide any financial or investment advice. All our product and services are for educational purpose only.

Do you manage people’s moneys or accounts?

HUG Traders don’t manage their member’s accounts or their money. Each member should deploy proper risk management and maintain a consistent trade allocation with proper trade stops at all times. Each member is responsible to open and manage their own money with the broker of their choice.

Do you promise any return on investment to the members?

HUG Traders don’t promise any return on investment. Past performance is not indicative of future results. All historical returns are displayed as Return on Investment (ROI) percentages.

Is any risk at Trading?

Everything in live involve some type of risk and trading is not the exclusion. Trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading.

What is a member?

A member is a client that purchased any of our courses and is paying for the monthly services.

Can I get a refund after purchasing your products?

HUG Traders offers a seven (7) day, 100% Money Back, and Satisfaction Guarantee to all subscribers. The seven (7) days, 100% Money Back Guarantee, starts from the date of purchase, includes weekends, and applies to the initial purchase of any Members Package. If a subscriber is dissatisfied with the service for any reason, the subscriber may receive a refund within seven (7) days of the subscriber’s initial purchase, for a full refund of the purchased price. All other warranties and guarantees are disclaimed. After seven (7) days, your purchase will no longer be refundable.

How can I cancel my services or account?

Just send us a support ticket or email to: support@HUGtraders.com 10 days before the day of your monthly service renewal.

What is an Affiliate?

An affiliate is an independent contractor that promote our products and services. They can earn weekly and monthly commission bonuses based on the sale of the products and services. Affiliated must pay $49 yearly fee after the first 12 month.

When the weekly commissions are paid?

The Weekly Bonus are paid on Tuesday, 10 days after the week when the sale was made. Commissionable Weeks runs from Sunday 12am (US Easter Time) to Saturday 11:59pm (US Easter Time).

When the monthly commissions are paid?

The Monthly Bonus are paid the 15 of the following month after the sale was made. Commissionable Months end the last day of the month at 11:59pm (EST).

Do you get paid commission for referring people?

HUG Traders ONLY pay commissions based on the sale of products and services. You can even earn multiple commission from one client that purchased a basic course and decide to upgrade to any other advanced courses.

Is HUG Traders a Pyramid or Scam?

Hug Traders is 100% a legal and ethical company. Our product and service line is based on education. We believe that knowledge is one of the most important things that people can have. Like schools and academies and any other educational institutions, we provide knowledge and education to our members for a very affordable price. As a sealing force we use affiliates (Independent Contractors) to market our products and they can earn commissions based ONLY on the sale of our products and services, its call Direct Sales.

How can I contact the company?

You can visit our website: www.HUGtraders.com or send us an email to: support@HUGtraders.com